Tested it fine. Maybe their problem is from the missing file, need to send the file. Q: User with Compaq Presario computer tried it on a Toshiba computer and it got the same problem. A: Needs replacement.
Q: Got a replacement unit, took 3 attempts to get green light. Wonder whether the USB plug on the docking station is not good. The 3 attempts might be in the middle of driver installation and system configuration. A: Tried to remove host controller to activate the system, didn't remove, but system was responding now, sent him missing file. Q: Could not connect to LAN. A: Assign the IP addresses to 2 computers, reboot, ping each other OK, from one PC ping the other one by name OK, but from second one could not ping the first one by name.
Network neighborhood doesn't show connection, tried to type name directly, could not connect. Told her set up user name to log on, same result, it is probabaly configuration problem. Q: Win2K didn't pop him log on screen, until he logs off then logs on. A: Try to add more users on the local system. A: No. A: Sent v2. Taiwan is sending pieces. Q: Could not see each other, but they can all see themselves in network neighborhood. Tried to use cross over cable and ethernet hub to connect. A: Check which USB B connector he is using to connect to computer, check device manager to see whether these devices are installed, gave him a list of the devices on docking station.
A: Invoke the new hardware installation wizzard from device and specify driver location. Q: Could not print to the parallel port, everything else works fine. A: Need to test it on Win2K with service pack2. Q: Ran uninstall from CD, but file not found.
A: Run ftdiunin. Q: Could not install the Lan adapter. A: Found that user only had USB bridge cable installed, told him to use the connector next to the power jack. Then everything installed fine.
I have spoken to Myra in your Vegas office with no return guidance. I am wunning Windows When I install the driver, a component goes in to the com port area, but no component goes into the USB area, The device does not work.
The instruction manual section on checking the installation clearly states that a component should have been installed under the USB Controller heading at the device manager. There is none there. There is an entry at the com port heading. When connecting the setial device, there is nothing happening. Also, durring the last congersation I had with one of your tech people, I was told to try a Serial mouse to insure that the device is working.
The manual clearly stated that this device does not support a serial mouns as it requires an IRQ. I am lost. A: Below are answers to your questions: 1. Q: Is this device bi-directional? A: Yes, this unit supports bi-directional communication. Q: Diskette installed on one PC, the other one could not read the diskette.
Q: Has a laptop belongs to a domain and a desktop belongs to home workgroup, asked whether USB-link can handle this situation. A: Yes, USB-link doesn't use network place to connect, it uses its own data transfer program. Q: Could not install on his Win98 and Win2K systems. Q: On WIn2k, the system kept looking for ftcomms.
SYS and could not find the driver in the specified location. Q: Installed the v1. A: Suggested him how to reinstall cable. Q: Asked whether he can connect 3 computers together to do data transfer in the same time. Q: Need to test upgrading from v1. A: Upgraded successfully on Win2k and Win98, went back to v1.
Q: Could not find the driver files. A: Make sure the files are unzipped and specify the folder where you put the files. If same problems remain, let me know the file name the system is looking for.
Q: Got transaction interupted message while transfering a over 1MB file between 2 Win98 computers. A: Check whether he has the latest v1. Q: During installation, lost power, could not get the new hardware message pop up again.
A: Access the new device under device manager. Q: Asked whether he can use Laplink with it. A: No, it use its own software. Q: Asked whether it supports Win95B. Q: Asked whether it is the right one to transfer data between his home and office computers. A: Yes, also told him about USB-Qnet if he also needs internet connections sharing and device sharing.
Q: Asked whether he could use it between Win98 and WinME computers, and whether there is additional driver needs to be downloaded. A: Suggested that he download the v1. Q: Everytime he logs on to computer, all the USB-link windows, uninstall shield and readme file launched, he had to click on cancel to everything. A: Checked that he has all these in startup menu. Had him delete them. Q: Only installed on one PC, couldn't find driver for second computer to install.
A: Found that she has v1. Q: Could not install on his WIn2K machine. A: Walked user through the installation. Q: Could not install on his Win2k system while it installed fine on Win The small version may have smaller history buffers than the normal version. We will likely have an optional feature in future versions that allows keystrokes and other device history to be saved on the controller. Bottom line is that there is some minimum but what the user actually sees can vary based on several factors.
Optionally, a user can configure the controller agent to run as a background task. The InSight terminal agent communicates with the controller agent s using a system pipe routing services PRS pipe. InSight is capable of supporting 3 history modes: no history, in-memory history in the terminal default , history logged to the controller. In-memory history is kept on a device-by-device basis. Each device has its own history buffer.
History buffer size defaults are set so that a in most cases, there is history back to the start of a transaction and b if there is a problem and the terminal is dumped, there is enough history to figure out what led up to the problem.
It is not currently in the planned Version 1 feature set. Here are the kinds of question we have yet to answer: If we were to keep 2 or 3 days history for critical devices system display, keyboard, scanner, printer? How much LAN traffic is it? Would customers need it for all registers always, or would they just turn it on for a register or range of registers when they are trying to track down a problem?
Generally, it is expected that customers will set up InSight in a way that it uses negligible amounts of these resources. TC was proven to run 50 general merchandise lanes running on a 38 Kbps store loop at peak season. The following numbers are not exact but are meant to give an idea of TC requirements.
Disk space:. TC binaries are not very large but its debug logging facility can generate a lot of data 10MB per terminal and the virtual memory swap space used by TC processes can be MB or so.
The FTR adds two new functions compared with its predecessors, effectively making it a "3-in-1" chip for some application areas. Press releases, articles and web links related to the FTR can be found here. A frequently asked questions page has been created here. In addition, asynchronous and synchronous bit bang interface modes are available. Embedded Video. Discontinued ICs. Sales Network. Web Shop.
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